Thursday, March 7, 2019

What Should I Do at The Scene of An Auto Accident 2.0?


I’ve written on this subject previously, but I’m revisiting the question to add a few points where technology comes into play.  Today, most people have smart phones or tablets that can be used to document critical facts and information following an auto accident.  The following are a few additional FAQs you should know to be prepared to utilize technology at the scene of an auto accident:

1.  How should I record information at the scene of an auto accident?  You should leverage the use of your smart phone or table to record information at the scene of an accident.  Use the camera feature of your phone to take photos of the other parties’ driver’s licenses and insurance cards.  You should also take photos of the vehicles involved, the location of the vehicles at the scene and the street signs at the location of the incident.  

2.   How can technology help my insurer investigate losses and why should I help?  Technology, such as Google Earth, helps insurance adjusters confirm details of disputed accidents, such as the road design and traffic controls at the location of the accident.  You should help record the location of the loss to help “paint the picture” for the adjuster that will be deciding the liability on disputed claims. 

3.  How can technology hurt my case in a disputed claim?  Distracted driving is becoming more and more prevalent today.  Using your phone or other electronic devices while driving is causing an increase in the frequency of auto accidents.  If it’s determined that you were on your phone at the time of the accident, you will most likely be held liable for the resulting damages/injuries caused as a result. 

If you have additional questions regarding auto accidents and how it affects your auto insurance premium, please stop by my offices in McKinney, Texas or give me a call at (972) 727-9111.

Stan Polk, CPCU – Agency Owner
6951 Virginia Parkway, Suite 316
McKinney, Texas 75071

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I am a Farmers® agent but my posts are my own and are not statements by or on behalf of Farmers.